A Document Verification Suspension occurs when Amazon is unable to verify your identity or business documentation during account registration or a routine compliance review. This type of suspension is common for both new and existing sellers and is often triggered when submitted documents do not meet Amazon’s strict verification standards.

Amazon requires all sellers to provide valid, accurate, and up-to-date documentation to confirm their identity, address, and business legitimacy. These documents may include government-issued photo IDs, utility bills, bank statements, business licenses, or tax information. If the documents appear altered, blurry, expired, or inconsistent with account details, Amazon may suspend the account until verification is successful.