FAQs

|FAQs
FAQs2019-01-22T09:14:23+00:00

FAQ

As a partner, we will provide you with the best analysis service and appeal for your Amazon account but unfortunately, due to the nature of the business and industry, we cannot control the final outcome from Amazon’s end.

If you follow our instructions and do not make any changes in the appeal documents, we assure you 100% moneyback guarantee in the case your account is not re-instated.

Yes! This is indeed the first step. We investigate your account and performance to intricate levels so that we can give you the best advice.

We shall continue to handle the appeal for your account until you are re-instated. This will include all the consecutive responses that Amazon demands for your account suspension and activation. We do a thorough check up for every reply from Amazon and correct the mistakes so that you are back in action in no time. The best part – we only charge you once !

Although the service totally depends on individual cases, we very well understand that time is money and do our best to deliver your appeal within 48 hours after investigation. Amazon takes a few days to give a response and we cannot control their response time.

Although the service totally depends on individual cases, we very well understand that time is money and do our best to deliver your appeal within 48 hours after investigation. Amazon takes a few days to give a response and we cannot control their response time.

    • Alteration of the appeal
    • Not complying with the points listed in the appeal (e.g deleting particular listings or making changes)
    • Incomplete information sharing regarding your Amazon account
    • Incomplete or wrong information about invoices, suppliers, authorization etc
    • Sharing our appeals on online forums, web chats, or other public domains without our written consent
    • Going against our recommendations for contacting Amazon or re-submissions
    • If we re-instate your account and you get suspended again for the same reasons, we cannot guarantee that your account will be activated again
    • In cases of infringement or rights ownership, if the rights owner does not respond according to Amazon

requirements or does not respond at all – the situation is not under our control

  • Ceasing communication with us before your account has been resolved
Amazon customarily gives a response within 2 – 4 working days, but through experience we have also seen responses to take up to 1 – 3 weeks.

Get in touch with us to know more instantly !

Call Us
Mail Us