Hence, it is always best to consider the account and address any unresolved issues before contacting Amazon right away. This may include reviewing open support tickets and responding to your customer’s queries before they end up being upset.
It is also important to consider your account health and make the necessary adjustments to further enhance it for better service and offerings.
It is a great idea to use Amazon’s Account Health Rating (AHR), which is shown on the Account Health page for sellers, to check out the health of your account.
It helps you keep an eye on the health of your account in terms of compliance with Amazon’s various policies. This can also help you keep an eye on policy violations and helps you deal with them effectively.
Furthermore, it also considers how your account affects the customer’s experience and offers useful metrics. A healthy account also helps with the relevant suspension appeal. Once any violations have been corrected, keep in mind that it could take up to two days for your rating to update.