Amazon Suspension: Counterfeit Item Complaints

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One of the lesser-known reasons for Amazon account suspension is fluctuating shipping charges. Sellers are expected to maintain consistent and accurate shipping rates to ensure a reliable customer experience. When shipping fees frequently change without clear justification, Amazon may interpret this as a tactic to manipulate total listing prices or mislead buyers.

This issue often arises when sellers use dynamic pricing tools that don’t sync properly with shipping settings, or when shipping costs are adjusted too frequently in response to competitor behavior. Such changes can trigger Amazon’s automated systems, flagging the account for unusual activity.
Amazon’s policies require that shipping rates remain fair, transparent, and aligned with actual carrier costs. Inconsistent fees not only hurt customer trust but can also violate Amazon’s Fair Pricing Policy. If your account has been suspended for this reason, it’s essential to conduct a full review of your pricing tools and shipping templates.

This suspension can certainly be fixed, but will take multiple appeals and a detailed plan of action before
we can get you selling again. On average it takes 8 appeals and revisions of the plan of action before we get your account reinstated.

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