Amazon Account Suspension for Unfulfilled Orders After Confirming Shipment

SUSPENSION REASON CHALLENGES 1

Selling on Amazon comes with high expectations, especially regarding order fulfillment. One of the most serious violations a seller can commit is confirming shipment without actually fulfilling the order. This practice can result in immediate account suspension due to a breach of Amazon’s trust and policies.

Why This Violation Is So Serious
When you confirm a shipment on Amazon, you’re telling both the customer and Amazon that the order is on its way. If the item is never shipped—or shipped significantly late—it causes poor customer experience, chargebacks, and negative feedback. It also signals to Amazon that you’re not meeting their performance and policy standards.

Confirming shipment without fulfillment is considered fraudulent behavior and is a violation of Amazon’s Seller Code of Conduct. Whether intentional or accidental, it reflects poorly on your account’s integrity.

Common Causes of This Suspension:

  • Inventory stockouts after confirming shipment
  • Delayed fulfillment but preemptive shipping confirmation
  • System or software errors (e.g., auto-confirming via API)
  • Fulfilling via third parties who fail to deliver
  • Seller code of conduct dropship violation
Benefits of Choosing Us for Product Sourcing 2

This suspension can certainly be fixed, but will take multiple appeals and a detailed plan of action before we can get you selling again. On average it takes 8 appeals and revisions of the plan of action before we get your account reinstated.

Please fill in the contact form below and we can discuss the specifics of your case with you, alternatively you can view our prices and instruct us online by clicking here.





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