Amazon Section 3 Violations

SUSPENSION REASON CHALLENGES 1

What They Are and Why They Matter

An Amazon Section 3 Violation refers to a breach of Section 3 of Amazon’s Business Solutions Agreement (BSA)—the core contract that defines the relationship between Amazon and third-party sellers. Section 3 gives Amazon broad authority to suspend or terminate a seller’s account if it determines, at its sole discretion, that the seller’s actions have violated Amazon’s policies, harmed customers, or posed a risk to the integrity of the marketplace.

Unlike other suspension types that cite specific policy breaches, Section 3 suspensions are often general and vague. The notification usually states that the seller has violated Section 3 of the BSA, without clearly outlining the exact reason. This lack of detail can make these violations particularly difficult to understand and address, leaving sellers unsure about what triggered the suspension.

Section 3 violations are typically linked to serious
trust and safety concerns.

These may include, but are not limited to:

  • Selling counterfeit, inauthentic, or unsafe products
  • Submitting forged, altered, or otherwise fraudulent documents (e.g., invoices or compliance certificates)
  • Manipulating reviews or feedback to mislead customers
  • Operating multiple seller accounts without prior approval from Amazon
  • Listing restricted, prohibited, or dangerous items
  • Repeated policy violations or poor compliance history
  • Association with previously suspended or banned accounts
Suspension Appeal
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Because Section 3 violations relate to Amazon’s core trust and safety standards, they are treated with high severity. Amazon uses this provision to swiftly remove sellers it deems risky, untrustworthy, or non-compliant. A Section 3 violation doesn’t just impact the current account—it can also affect a seller’s ability to operate on the platform in the future, as Amazon may permanently block the individual or business from selling.

Understanding what constitutes a Section 3 violation is crucial for any Amazon seller aiming to maintain a compliant, long-term presence on the platform.

Section 3 violations can be fixed, but they are not always easy, and may take multiple appeals, edits and resubmissions.

Please contact us and we can discuss your case, and the way we can get you selling again as quickly and pain free as possible.

Please contact us and we can discuss your case, and the way we can get you selling again as quickly and pain free as possible.

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